What is your cancellation, "no show" and rescheduling policy?

Coaching sessions can be canceled or rescheduled more than 24 hours before the start of your session. If you decide you don't need the session anymore, or if you decide that you want to do the session at another time, you are free to cancel or reschedule 24 hours or more in advance.

Within 24 hours, it is not be possible to cancel your session.

If you fail to attend a coaching session or are more than 15mins late, the session will be considered a "no show" and will be counted as having been used.