What is your cancellation, "no show" and rescheduling policy?
Coaching sessions can be canceled and rescheduled for free by giving us more than 24-hours notice. In other words, if you decide you don't need the session anymore and tell us more than 24-hours in advance it will be eligible for a refund as an "unused" session. Or if you decided that you want to do the session at another time and tell us more than 24-hours in advance we will reschedule it for free.
If you fail to attend a coaching session or are more than 15mins late, the session will be considered a "no show" and it will count as having been used.