What are the onboarding steps I need to complete?

Here are the steps you will need to take to complete your onboarding:

1. Read our Terms

Read our Terms before joining. If you're looking for a summary, we recommend reading our onboarding FAQs which contain the main points you should be aware of before joining.

2. Reset your password to access your account

We've created an account for you using the email address you provided. To claim the account you simply need to reset your password.

3. Add availability and connect your Google Calendar

Our availability system works the same way Calendly does. You enter your availability and sync with your Google Calendar. You can enter as much or as little availability as you like.

• Go to the availability tab
• Add Recurring hours (strongly recommended)
• Add Specific blocked days or one-off available days (optional / as needed)

• Set the buffer time and minimum notice you want for your sessions
• Connect your Google Calendar
• Sync the calendars you want us to take into account when calculating your availability

• You can check your availability is calculated as expected by clicking the "View live booking page" link at the top of the screen

4. Set your base price

Set the price at which your coaching sessions are sold and enable volume discounts to incentivize users to purchase multiple sessions with you. 

• Go to Payments
• Click “Change” your base price
• The prefilled value is our recommended rate to get started with

5. Fill in your profile

• Go to the profile page
• Fill in the following sections
  • Introduction
  • Services
  • Work experience
  • Education

6. Complete the Stripe ID verification process

We'll send you a link during your onboarding.

7. Send us your postal address

You simply need to reply to your onboarding email with an accurate postal address.